People wishing to acquire the company’s products must complete the sales form and accept the version of these General Conditions which are displayed on the Website at the time of the purchase.
If you do not agree with the Conditions, we recommend that you do not use our Website. If you have any questions related to the Conditions, you can contact us.
The Web is aimed at public only over 18 years old.
WEBSITE ACCESS AND CONTENT
The navigation, access and use of AFT-R Barcelona´s website confers you the condition of user. For the simple fact of browsing the Web, you accept these Conditions, without prejudice to the application of the regulations applicable in each case.
Customers and users are fully responsible for the use they make of the Website.
As a result of the above, customers and users have the sole responsibility to DOROTEA and third parties for (i) any consequences that may arise from any illicit usage of the Website or any usage that contravenes the terms of this document; (ii) any consequences that may arise from use of the Website that contravenes the terms of this document and damages the interests and rights of third parties or that in any way may damage, disrupt or interfere with the Website or its services or impede the normal access of other users.
We inform you that we reserve the right to update the contents at any time, as well as to eliminate them, limit them or prevent access to them, temporarily or definitively, as well as deny access to the website to customers and users who make a wrong use of the contents and/or dismiss any of the Conditions that appear in this document.
AFT-R Barcelona does not offer any guarantee (i) that access to the Website will be uninterrupted or free of errors; (ii) that the Website and/or the contents are free of errors, computer viruses or other elements that may produce alterations in users’ systems or in the electronic documents and files stored there or cause any other type of damage.
The information contained in this Website should be considered as guidance, so AFT-R Barcelona does not guarantee the accuracy of the information and assumes no responsibility for any damages that may arise from any inaccuracies present on the Website for users.
In the case that our Website contains links to other web pages and third-party materials, such links are provided for informational purposes only, without us having any control over the content of said web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use by users.
The description and information that is published on our website is made as close as possible to the final product. However, the information and images corresponding to the products are published for guidance.
Please note that the price of the products may not include transportation and other services, which will be detailed before the end of the sales process.
Orders are subject to product availability. It may be the case that the selected product is not available in stock after the order has been placed. In that case, we will inform you immediately by email of the total or partial cancellation of your order. However, the partial cancellation of the order due to lack of availability does not entitle the cancellation of the entire order. If, as a result of this cancellation, you choose to return the delivered product, you must follow the stipulations in the “Return” section of these Conditions.
PRICE, PAYMENT AND BILLING
The corresponding shipping costs must be added to the initial price shown on the Website for each of the products offered. This information will be duly detailed prior to the end of the purchase.
Prices may change at any time, but possible changes will not affect those orders to which we have already sent an order confirmation.
The purchase involves payment at the time of placing the order through payment by credit card, debit card or PayPal. Once the purchase process is completed, we will send the proof of purchase to the email address previously provided on the order form. The legal invoice will be sent only in case you expressly request it
Purchases made and delivered within the Spanish territory and the member states of the European Union will be subject to VAT. The applicable VAT rate will be the legally valid at all times.
Purchases and deliveries to territories of non-member states of the European Union, the Canary Islands, Ceuta or Melilla will be exempt from VAT, without prejudice to the application of taxes and/or indirect tariffs corresponding to each of these territories, which are applicable at the time of purchase.
Any purchase on the Website is paid for when the order is final via a credit card, a debit card or PayPal. The corresponding shipping fees are added to the initial price of the products displayed on the Website. All this information will be displayed in detail before the sale is final and will be explicitly accepted by the customer.
For each order, DOROTEA will send a purchase receipt to the e-mail address provided on the order form. A legal invoice will only be issued if it is expressly requested.
AFT-R Barcelona has the maximum security measures in the payment system, through a secure server using the SSL (Secure Socket Layer) protocol, which establishes an encrypted connection using 128-bit algorithms, intelligible only for the client's computer and the Web, so it is guaranteed that the client is communicating his data to AFT-R Barcelona and that between the client and AFT-R Barcelona the data is transmitted encrypted, preventing access by third parties. AFT-R Barcelona does not have access to confidential data related to the payment method used.
FORMALIZATION AND CANCELLATION OF ORDERS
Once the Conditions are accepted by the customer and the order is formalized, the purchase is confirmed by sending an email to the email address provided by the customer with the details of the same one.
If you change your mind and decide to cancel your purchase, you must send us a written communication to email@example.com. However, cancellations will be accepted only before the products have left our warehouse.
Once the order has been sent, cancellations of the order will not be accepted and to return your order you will have to follow the procedure indicated in the section ‘Returns’.
AFT-R Barcelona is committed to the delivery of the product in perfect condition at the address indicated on the order form, not being the responsibility of AFT-R Barcelona errors in delivery in cases of omission or error by the customer of the data of delivery indicated by the customer in the order form.
The delivery periods indicated on the order form are approximate. Depending on the country of delivery, the maximum delivery period can range from two to three days. For deliveries abroad, the period will be of six to seven days.
Deliveries will be considered made at the time when the transport company has made the delivery available to the customer via the transport company’s control system. Should an order be returned to AFT-R Barcelona because the customer was not present to accept the delivery, the customer will be responsible for the shipping costs for a new delivery.
If for some reason we could not meet the expected delivery date, for reasons beyond our control, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order according to the procedure described in the “Returns” section.
The risks of the products will be your responsibility from the moment of delivery.
DILIGENCE UPON DELIVERY
For the purposes of these Conditions, it will be understood that the "delivery" has occurred at the moment when you or a third party indicated by you acquires the material possession of the products, which will be credited by signing the delivery note.
In each delivery the customer must check the status of the order with the carrier, indicating any error or defect on the delivery note. If any defect, damage, breakage, blow, etc. is observed later. The customer must notify AFT-R Barcelona by contacting firstname.lastname@example.org within a maximum period of 7 business days from receipt of the order.
1) RIGHT OF WITHDRAWAL
In accordance with what is legally established, the customer has the right to withdraw from the purchase within 14 calendar days from the date of delivery of the product by the carrier, without justification.
For this, the product must be in the same state in which it was delivered and must keep the original packaging and labeling, attaching the return form, instructions or documents that accompany it, copy of the invoice inside the package and, indicating the returned products.
Likewise, the client must send an email to email@example.com informing of the exercise of the right of withdrawal.
In case of withdrawal on your part, we will refund the amount of all payments, including delivery costs (with the exception of additional costs resulting from the election by you of a delivery method different from the ordinary delivery mode) , at the latest within 14 calendar days from the date on which we are informed of your decision to withdraw. Despite the above, you must bear the return shipping costs.
No refund will be made if the product has been used beyond the mere opening of the product, or those products that are not in the same conditions in which they were delivered or that have suffered any damage.
You will not be able to exercise the right of withdrawal in the case of having purchased a personalized product.
2) DEFECTIVE PRODUCTS
If you believe that the return is attributable to AFT-R Barcelona as a result of the delivery of a defective, damaged product or shipping error, you must contact us immediately, providing the product data and indicating the damage or damage suffered.
We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if necessary, to manage the return. At the customer's choice, AFT-R Barcelona will send a new product at no cost to the customer or refund the amount of the defective product, including the shipping and return costs incurred.
The refund or replacement of the item, as appropriate, will be made as soon as possible and, in any case, within 14 days from the date we send you an email confirming the return.
Partial cancellations will result in partial refunds.
3) COMMON PROVISIONS FOR RETURNS
AFT-R Barcelona is not responsible for the costs of returns that do not respect the previous procedures.
We may withhold the refund until we have received the products in our warehouse and checked their status.
The economic return order will be executed through the same system that was used to make the payment (customer account or card).
AFT-R Barcelona offers guarantee on its products marketed through the Website for the lack of conformity on them according to the applicable regulations and within a maximum period of two years from the delivery of the product.
It will be understood that the products are compliant provided that (i) they conform to our description and possess the qualities that we have presented on the Web; (ii) present the benefits and qualities that are customary for a product of the same characteristics according to the nature of the good and the characteristics that appear on our Website and (iii) are suitable for the uses to which the products of the product are ordinarily destined same kind.
In this sense, if any of the products were not compliant, you must inform us by following the procedure detailed in the “Returns” section.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of the website www.aftrbarcelona.com, the source code, the names, the brands and the data bases that are accessible via the Website, as well as other materials including, but not limited to, photographs, images, texts, designs, brands, commercial names and data included on the Website are the property of GEDESE 2016, S.L. as the owner under the trademark AFT-R Barcelona. (hereinafter the owner) and are subject to the protections of national and international intellectual and industrial property rights, held by the owner or other rights holders. Notwithstanding the above, the contents of the Website are also defined as an IT program, and as such, the relevant Spanish and EU regulations in this area are applicable.
Under no circumstances does any use of the Website www.aftrbarcelona.com imply any sort of renunciation, transmission or partial or total transfer of said rights, nor does it confer upon users any rights to use, alter, exploit, reproduce, distribute or publicly communicate any of the contents or rights of intellectual and industrial property, which are prohibited without the prior express written authorization granted to that effect by the owner or third party rights holders, except the rights of access, visualization and making copies for the personal and exclusive use of the User, which must always be exercised under the principle of good faith and with respect to the applicable legislation.
Nothing in these conditions grants the client or user any right over the Website, or over the images, logos, or, in general, any intellectual or industrial property rights of AFT-R Barcelona.
Customers and users freely transfer to AFT-R Barcelona, for everyone and up to the maximum limit allowed by law, any rights may correspond to them on the comments or ratings posted on the Website or on the images that they may upload onto the Website.
Unless otherwise indicated in this document, the liability of AFT-R Barcelona products is limited to the products’ purchase price.
AFT-R Barcelona assumes no responsibility arising from situations including, but not limited to, the following:
- The use that customers or users may make of the materials on this Website or on linked websites, whether said use is prohibited or permitted, in contravention of the intellectual and/or industrial property rights of the contents of the Website or of third parties.
- Any damages to customers or users caused by the normal or abnormal functioning of the search tools, the organization or location of contents and/or access to the Website and, in general terms, any errors or problems that arise in the functioning of any technical elements that the Website or a program may provide to the user.
- The contents of the pages that customers or users might access via links featured on the Website, authorized or otherwise.
- Access on the part of minors to the contents included on the Website, with their parents or guardian charged with exercising the appropriate control over the activities of the minors in their care or with installing a software tool for parental control of the Internet in order to prevent minors from (i) accessing materials or contents that are unsuitable for them or (ii) sending personal data without the prior authorization of their parents or guardians.
- The messages or dialogues that may be posted in debates, forums, chats or virtual communities that are organized within or around the Website and/or linked websites, nor to any damages that individuals or groups of customers or users may suffer as a result of said messages and/or dialogues.
Additionally, AFT-R Barcelona assumes no responsibility for issues including, but not limited to, the following:
- Errors or delays in customer access to the Website when the customer is entering data into the order form, slow service or the non-receipt on the part of the customer of the order confirmation, or any anomaly that might arise as a result of Internet problems, accidental conditions, force majeure or any other unforeseeable contingency beyond the good faith efforts of AFT-R Barcelona.
- Any communication errors or issues that might arise, including erasure or incomplete transmissions of data.
- Errors or damages to the Website caused by inefficient or bad faith use on the part of the customer or user.
- Failures or problems with the e-mail address provided by the customer for the sending of the order confirmation.
In any case, we commit ourselves to solve the problems and offer you all the necessary support to reach a quick and satisfactory resolution of the incident.
The customer or user will assume responsibilities that include, but are not limited to, the following:
- The truthfulness and legality of the information provided by the customer on the forms.
- Any use of the information, services and data provided by AFT-R Barcelona that is in contravention of these terms and conditions, the law, morality, acceptable behavior or public order, or that in any other way may damage the rights of third parties or the functioning of the Website itself.
If any provision of these Conditions or the application of any provision was found or declared either partially or in its totality, to be illegal, invalid or non-executable, under any Law or regulation, said provision or part thereof would be understood to be void, but the legality, validity and applicability of the rest of the provisions of this document would not be affected and would be interpreted in light of the will of the parties and the objectives of this document.
The non-exercise on the part of AFT-R Barcelona of any of the rights and privileges conferred upon it by this document will in no case imply the renunciation of said rights and privileges, unless expressly recognized by AFT-R Barcelona, or in the case of a specific action having prescribed.
MODIFICATION OF THE TERMS OF THE CONTRACT
AFT-R Barcelona reserves the right to unilaterally modify, at any time and without notice, the design and setup of the Website and the terms of this document at any time, we therefore recommend that you read them carefully each time you access the Website.
Customers and users will always have these Conditions in a visible place on the Web, accessible without restrictions for all queries you wish to make. The modifications will not have retroactive effects. The previous acceptance of the Conditions will be an indispensable step to the purchase of any product available through the Web.
Non-compliance resulting from force majeure on the part of any party with any of the obligations herein will not lead to liability. In such cases, the obligations under this agreement will be suspended until the end of the force majeure. Should the effects of the force majeure persist over time, either of the parties may act to rescind the contract without giving rise to any liability for damages.
APPLICABLE LEGISLATION AND LEGAL JURISDICTION
These General Conditions are governed and interpreted according to Spanish legislation. Any dispute that arises with respect to the interpretation or application of these Conditions that may arise between the client or user and AFT-R Barcelona, the parties, expressly waiving the jurisdiction that may correspond to them, expressly submit to the jurisdiction of the Courts and Courts of the city of Barcelona (Spain).
When the customer/user is a consumer, in which cases the jurisdiction will be that of the resident of the consumer or of the location of compliance with the obligation.
Should the consumer reside outside of Spain, both parties expressly renounce any other jurisdiction and will submit to the jurisdiction of the courts of Barcelona city (Spain).
Corporate name: GEDESE 2016, S.L./AFT-R Barcelona
Address: C / Aragó 25, Local, 08015 Barcelona
Phone: +34 670 419 750